Find quick answers to your questions and get all the details you need to make the most out of your ACE experience.

If you have any further questions regarding your registration, please contact: contact@aestheticsjournal.com

General Queries

Friday 15 March 09:00-17:30

Friday 15 March Networking drinks 17:00 – 19:00

Saturday 16 March 09:00-16:00

Last entry will be 30 minutes before the show closes on both days.

There are multiple ways of traveling to the Business Design Centre, the nearest tube station Angel (Northern line) is a five-minute walk away allowing you to travel to Central London within minutes. Just a little further in the opposite direction is Highbury and Islington with great underground and overground connections.


There are plenty of bus routes reaching Upper Street and the Business Design Centre (4, 19, 30, 38, 43, 56, 73, 341, 394, N19, N38 and N4).

If you are getting the train to the Business Design Centre, London, please refer to trainline or city mapper – to ensure that your journey is as smooth as possible.

For your convenience, the Business Design Centre has a secure, 237-space car park on-site. If you’re driving, make sure you pre-book your space to avoid disappointment.


Simply enter our postcode into your satnav – N1 0PW


Here’s everything you need to know about parking at the BDC:
● Upper Street Car Park
● Located next to the BDC, under the Hilton Hotel
● Open 24 hours a day, seven days a week
● Protected by CCTV and on-site security
● Dedicated spaces for motorcycles
● Facilities for disabled drivers
● Free bike parking
● Charge points for electric vehicles
● Max. vehicle height: 1.9m

Parking costs £4.99 per hour between the hours of 07.00 -19.00 and then £3.49 per hour between 19.00 -07.00. 


If you cannot get a space in the Upper Street Car Park, the nearest public car park is a multi-storey in the nearby shopping centre.

Head into the Business Design Centre and the event will be clearly signposted inside.

It is helpful to print off your confirmation email to save time when arriving at the event, but you can also show your confirmation email on arrival.

If you think you’ve lost something at the Business Design Centre, please head to the main reception desk or follow this link to contact the venue https://www.businessdesigncentre.co.uk/contact-us/

The Business Design Centre offers excellent Wi-Fi service throughout the venue. Uncontested high-speed password-protected Wi-Fi coverage, wired internet connections and complimentary Wi-Fi access for exhibitors. Please ask the venue for further information.

Jack’s Restaurant will be open inside the Business Design Centre. Otherwise you can find Angel Centre Islington Shopping Centre just a short walk away with plenty of food and drink options. 

The Business Design Centre is a fully DDA compliant venue. Visit their website for more information: https://www.businessdesigncentre.co.uk/visitors/accessibility/

Due to health and safety, as well as the nature of the clinical content and products on display at CCR, we have a strict no under 18s policy. We are able to make exceptions for babies in arms under the age of one, but these babies must remain in a pram or in a parent’s arms at all times. They are not allowed into any of the conference sessions due to health and safety concerns and the risk of disrupting the sessions.

Dogs and other animals are not allowed on the premises. Only guide dogs providing assistance to individuals with visual impairments will be permitted on the event premises. 

Your ACE confirmation will be sent to you via email. As this is an automated email it unfortunately often goes into your junk email folder.


If you can’t find your confirmation email, don’t worry, please just give your full name to our staff at the front desk, and they will print your ticket for you.


Any questions, please email contact@aestheticjournal.com.

Visitor Queries

Across the two days at ACE some sessions may only be open to practitioners on specific medical registers – GMC, NMC, GDC, GPhC, HCP – and the prescribing qualification.


At ACE, these requirements are put into place by the sponsors hosting the session. Any further questions you may have should be directly addressed to the session host. The sessions which have been sponsored will have the brand name in the title. All content shown in the Teoxane Main Auditorium and the Symposium Stage will have restrictions and some sessions in the Masterclass Agenda. In Practice Theatre and Innovation Stage sessions are open to all.


If you believe you should be given access to these sessions, please email contact@aestheticsjournal.com or visit a registration desk on site. Full details will be displayed on the website agenda and on the ACE app.

Aesthetics, including the Aesthetics Journal, ACE, CCR, and The Aesthetics Awards, relies on advice from its Clinical Advisory Board and key industry associations regarding clinical matters.


The current advice is that invasive aesthetic treatments like dermal fillers, botulinum toxin, threads, and similar procedures should be performed by qualified medical doctors, dentists, nurses, and prescribing pharmacists. These practitioners must be registered on the GMC/NMC/GPhC /GDC (dentists only) or equivalent international registers.


As a result, the educational independent content sessions related to such treatments, presented at our events such as ACE and CCR, will only be available to these qualified professionals. Visitors should check the individual session on the ACE/CCR agenda to confirm which professionals are permitted entry.

ACE and its organiser Easyfairs strives to provide the highest professional standards in its events and products, including impartiality, neutrality and avoidance of bias in all its activities. The views expressed by any external partner, speaker, exhibitor or other affiliate organisation, in connection with the event or otherwise, are those of the individual alone and do not represent the views of Easyfairs or its staff.


We cannot not accept any responsibility or liability for the expression of such views or opinions. If you have any concerns, please contact us contact@aestheticsjournal.com.

There is still plenty of content open to all attendees as only some of the sessions are restricted. All of the content in the In Practice Theatre is open to all, as well as certain clinical sessions in other theatres including the Innovation Stage and Masterclass sessions.

No, all sessions are free-to-attend and seats will be filled on a first-come, first-served basis. Please arrive 10 minutes before sessions start as spaces will fill quickly.

Your badge type will allow you access to certain sessions. If you do not have your medical register stated on your badge – GMC, NMC, GDC (Dentists), GPhC – and believe you should, please email contact@aestheticsjournal.com or go to the Conference Help Desk for assistance. 

If you believe your badge type should be one of the above, please email contact@aestheticsjournal.com to confirm.

Speakers: If you are an ACE Speaker you MUST fill out the Speaker registration form. All Speakers are also VIPs. Please email contact@aestheticsjournal.com for more information.


VIP: CCR VIPs are by invite only.


Press: If you would like to attend ACE as a member of the press, please email contact@aestheticsjournal.com and state what publication/s you represent.


Model: If you are a live demo model, you MUST fill out the live demo model registration form. Please email contact@aestheticsjournal.com for more information.

All sessions are CPD-certified, and attendees can gain 15 CPD points by attending ACE. Personalised CPD certificates are only available to Full Aesthetics Members. Become a member: https://aestheticsjournal.com/membership-plans/ 

Yes, you can, but we strongly advise registering beforehand to avoid any delays when entering the event.

The VIP lounge powered by Alma will be located upstairs on the left-hand side of the venue and access is exclusive to VIPs and Speakers only. If you have received a VIP invite it will be stated on your confirmation email and printed badge onsite.

The networking drinks will take place at the end of Day 1, Friday 15 March, at the In Practice Zone.

To attend The Aesthetics Awards you need to purchase a ticket. You can buy them here: https://aestheticsawards.com/2024/en/page/tickets

No, you will not need to bring a physical ticket to The Aesthetics Awards to gain entry to the event. However, you must ensure that you have submitted the correct names and details of all individuals in your party, as well as their dietary requirements, prior to the event

Your confirmation ticket will be emailed to you and will appear on your app once your registration is approved.You must login to the app with same email you registered with.Please note, the email will come from Noreply@visitcloud.com and unfortunately often goes into junk so please check. Your confirmation will be resent to you the day before the event.If you cannot find your email, simply state your name on arriving at the event and the staff will be able to print your visitor badge for you.The only reason your registration will have not been confirmed is if we need some more information from you. Please contact Customerservice@aestheticsjournal.com or the staff at the entrance will be able to help you.

Exhibitor Queries

Beware of Fake List Vendors and Similar Scams!


Easyfairs draws your attention to fraudulent offers of list data and other “services” that you may receive via unsolicited emails.


If you receive such a communication, it is certainly fraudulent and does not come from Easyfairs. Easyfairs never sells visitor data to third parties.


The data provided by these companies is most of the time either inaccurate, incomplete, of poor quality or even fake and/or have been gathered or acquired in contravention of the General Data Protection Regulation (GDPR).


Any use that such companies make of the name Easyfairs or [SHOW NAME] is without our authorisation and is illegal.

Please do not respond to these emails. On no account should you make any payments to the companies behind them.

Please inform Easyfairs if you receive any such solicitations so we can warn others.

Conference Queries

The responsibility for risk assessment, having a complications protocol in place and an Emergency Complications Kit accessible, lies with the sponsor of the session and the practitioner performing the treatment. However, in the extremely rare event of a complication occurring, the Aesthetics Complications Expert (ACE) Group World will be on-hand if a practitioner is not able to deal with a problem, needs an extra pair of hands or a second opinion.


They will also have an ACE Group Emergency kit available on their stand, which will be well stocked with hyaluronidase and adrenaline so if a complication occurs, necessary drugs and consumables will be readily available.

Please note all live demonstrations and documentation of those performing live demos on stands and stage have been pre-approved via the Health and Safety team of the show.


ACE are working in line with the standards set by the JCCP to ensure a safe clinical environment has been provided for demonstrations such as dermal fillers and other injectables via the purpose-built live injection rooms that can be found in the Teoxane Conference, Symposium Stage and Innovation Stage. Dermal fillers and other injectables are not permitted to be demonstrated in open spaces on the show floor.


All live injection rooms are provided with sanitary cleaning enhanced by the use of Sanispace provided by our injectables sponsor Sanispace.

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